Privacy Policy

Effective January 1, 2026

QuietCore Pasadena Spray Foam Insulation, pasadenainsulationcontractor.com, hello@pasadenainsulationcontractor.com

What this policy covers

This policy explains what information QuietCore Pasadena Spray Foam Insulation collects through this website, how we use it, how long we keep it and what you can ask us to do with it. We're an insulation contractor in Pasadena, CA, and this site exists so homeowners and businesses can learn about our work and reach us for an estimate.

It applies to every page of this site, starting with our home page, and to the messages you send us through it. It doesn't cover other websites we link to, which have their own policies.

Information you give us

When you fill out our contact form or call us, you may give us your name, phone number, email address, the address of the property and a description of the job, such as a hot upstairs room or an old attic you want looked at. We only ask for what we need to answer you and set up an estimate.

Our contact form is run by an outside form service, so the details you enter pass through that service before they reach us. You don't have to send us anything to read this site, and you can always reach us by phone at (626) 345-7649 instead.

Information collected automatically

Like most websites, this site may record basic information about your visit, such as your browser type, device type, the pages you viewed, how you arrived and a general location based on your IP address. We use it in summary form to see which pages people find useful and to keep the site working.

The site and the tools it uses may set cookies, which are small files stored by your browser so the site can remember things between visits and count traffic. You can block or delete cookies in your browser settings. The site will still work, though some features may not.

How we use your information

We use what you send us to reply to your question, schedule and carry out an estimate, do the work you hire us for, send invoices and follow up on the job. We also use site information to fix problems and improve the pages.

We don't sell your personal information, and we don't share it for other companies' advertising. We share it only with the service providers who help us run the site, the form and our business, with anyone we're required to share it with by law, or with your permission.

How long we keep it

We keep contact details and job records for as long as we need them to answer you, finish and stand behind the work, and keep the business records the law requires us to keep. If you contacted us and never booked a job, we don't hold on to your details longer than we need them.

When we no longer need information, we delete it or remove anything that identifies you. Summary site traffic data may be kept longer because it doesn't point to any one person.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, and we'll do so unless we have to keep it to finish your job or meet a legal requirement. You can also ask us to stop contacting you at any time.

California residents have specific rights under state privacy law, including the right to know what we collect, to have it deleted and to not be treated differently for using those rights. We'll honor those requests, and we may need to confirm who you are before we act on one so we don't hand your details to someone else.

How we protect it

We limit who on our team can see customer information and use reputable providers to run the site and the form. No website or email system is perfectly secure, so please don't send payment card numbers or other sensitive details through the contact form.

Children

This site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our site or the way we work changes. The current version is always the one on this page, and any change applies from the time it's posted here.

How to raise a privacy concern

If you have a question about your information or want to make a request, call us at (626) 345-7649 or send a message through our contact page. Expect a reply within 1 business day.

You can learn more about who we are and how we work on our about page.